Contacting Acer

I put my emachine in to get the usb ports fixed with service west, it was still under warranty, that was over a month ago, after two weeks i called to ask what was happening as i hadnt heard anything they told me they were waiting on parts, another 2 weeks went by so i called again and they told me they put in a new mother board but then the start button was not responding and that another part was faulty so they were waiting on parts again a week later i called again and they told me they couldnt figure out what was wrong so they were sending it to Acer to see if they could fix it, that was a couple of weekes ago and i still have not heard anything. I am paying for internet i cannot use and i am doing a course that i need to do assignments for, its getting beyond a joke now, is there anyway i can contact Acer myself to find out what is happening to my computer!!??

Accepted answers

All comments

freeza

Good day

Ask the repair centre that you took the machine to, to give you all relavant contact details and reference numbers for the repair centre where your machine is. Its your right to know where your belongings are!