Acer Aspire XC600 not booting

GrahamP34
GrahamP34 Member Posts: 1 New User

Hi all,

 

Can someone please help me. I have been looking at a friends XC600 for them as they had a problem with it. Everytime they switched it on it would beep 3 or 4 (Can't remeber if it was 3 or 4)times and nothing.

 

I've had to reset the bios and it nows loads up the the acer screen but then halts on

 

"ERROR No boot disk detected or the disk has failed"

 

I have tried the disk on my PC and it seems to be working fine. I can access all the files etc. Also tried another HD but get the same message?

 

I have gone into the the bios and I can see the HD.

 

Could someone please comfirm what the settings should be as I can't figure it out!!

 

Many Thanks

 

Graham

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi...

     

    This could be an issue with internal hardware.

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

  • ag
    ag Member Posts: 1 New User

    I have just got this new computer but it won't switch on. I''ve connected the mouse and keyboard to the tower, also the monitor with the monitorHDMI cable. The power is on but only a hazy screen. What else should I do? I would really appreciate some assistance.

    ag

     

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi ag

     

    Try using a different HDMI cable, it sounds as if the one you have is at fault. Also, try the PC on a different monitor, just to rule out an issue with that!

     

    If after swapping the cables and trying a different monitor the problem persists, then the fault lies with the PC. If it is only a few days old, contact the store you bought it from.

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