h5360 problem

jorick
jorick Member Posts: 1 New User

just installed new oem bulb and housing assembly. worked fine for a week and now a dark shadow over one third of the right side of the image. projector gives replace bulb message at first and then gives fan fail message and cuts off. can a faulty bulb cause this problem. any help appreciated. 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    A faulty bulb should not cause the problem you are describing. Generally, if a bulb is faulty, it won't display any light. I suggest contacting technical support in your region to inquire about setting the projector up for service.



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