I need to reformat my acer. I have a blank screen only showing the cursers. Can I download this?

Shellybell98
Shellybell98 Member Posts: 1 New User

I have had the Acer Aspire one d257-13404 for less than a year. I went to turn it on and I have a blank screen only showing the cursers. It starts up showing the windows icon and then goes blank. I need to reformat. Can I do this by downloading to a disk? Or do I have to order?

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