What personal data can a recovery disk save?

cindyphui
cindyphui Member Posts: 1 New User

My Acer Aspire 5742 laptop with windows 7 crashed and now when booting I get the message that there is no bootable device, please insert boot disk. Luckily I have the recovery disk. It gives me an option to recover windows saving my data along with it. The text indicated (ie Documents, Music) will be moved to C:\backup.

 

All my personal files are sitting in folders on my desktop. Does anybody know if the recovery disk will also save all information on the desktop and move it to the C:\backup folder?

 

After reading more information from the Acer website, it looks like for the newer laptops, the text in the recovery management screen actually says: "Files from your user account will be transferred to the C:\backup" folder.

 

Does anybody know if the older Acer Aspire 5742 (mfg 2010) recovery management software will back-up my desktop files also?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Although there is an option in recovery management that will move data to the c:\backup folder, this function is not guaranteed to save all of your personal data. Acer recovery disks are designed to completely erase everything from your computer, and reload the operating system. If you want to move data from your desktop to your laptop, I would recommend saving the files to a USB flash drive, hard drive, or some other type of media, then copying the files to your laptop.

  • miguel69
    miguel69 Member Posts: 54 New User

    this is the main reason you should use windows library folders or a separate disk/partition altogether, and not leave them on the desktop or with the OS. you could try to use a liveCD to try to access the disk and copy your files to a safe place and hope you only have a corrupt OS and not a dead/dying HDD. at the same time you should try to make an image copy at least of the PQservice restore partition in case the HDD is dying. with this you can re-install the system from scratch on a new HDD.

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