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Uses Windows 7 Home Premium. Approximately every other time I try to boot up my Aspire 5755G it briefly flashes to the blue screen (leaves the screen too fast to find and copy any usefull codes or info). It has prompted a couple of times to try to fix, asking if I want to restore from an earlier point. Once I said yes and after two hours it said it couldn't restore. Once it seemed successful, but the blue screen returned. 3 times I have asked it to restart normally without attempting a fix. Maybe 5 times instead of asking for a fix it gives the option to start in safe mode. I have started in safe mode and then restarted normally 3 times. Twice I selected normal start and it started fine.
When I have the computer working, I attempted to use a restore point myself, choosing one from approximately 4 weeks previous (before problems started). After several hours this was not successful and all restore points were removed (yes, I know about the check box to show more resotore points). I have run a complete virus scan and defragmented the drive. I ran check disc with the auto repair option - the first time through it blue screened, second attempt it completed with no issues.
Today when booting up the blue screen returned and when I tried to run in safe mode it couldn't even do that, it asked for a bootable cd to be inserted. I back up to an external drive using Acer Backup Manager (I believe it is a mirror of my c drive) and as part of this process had made a bootable cd. However, when I used the bootable cd it required a backup on CD and could not recognize the external drive in the usb. I have no backup on CD.
With previous computers I've received all drivers and the operating system on disc with the new computer. This one did not have that, so I can't reinstall windows.
There is Acer eRecovery Management, with an option to Restore Operating System to Factory Default, but I'm afraid to use this - will my backup from the external drive restore my personal data? And I didn't make a factory default disk myself when the computer was new, so I'm not sure I could use this option anyway.
Does anyone have any suggestions as to how to proceed? The warranty ended in January 2013 and I'm afraid of the expense if I take it in for service.