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Acer Aspire 5732 Z Screen keeps freezing!!!

Member Posts: 1 New User

I have had thius laptop for just over 3 years now. Recently After 35-50 minutes the laptop screen just freezes. Nothing I do will unfreeze it so I have to swicth it off totally and restart the computer everytime. I dont know what the issues is. I have done a full Norton check on it and it has come back as totally tuned up with no viruses and also done a full windows update. I think it may be the fan as I cant hear it but the computer isnt actual;ly that hot when you touch it.

 

ANY HELP WOULD BE GREATLY APPRECIATED

Answers

  • Administrator Posts: 2,355 Community Administrator

    It is hard to tell if it is a hardware problem, or software problem that is causing your screen to freeze. My suggestion would be to completely restore your system to factory defaults, and see if this resolves your problem. If it does not, your system may require repair. You can recover your system and reload Windows using the instructions at http://acer.custhelp.com/app/answers/detail/a_id/12869.

     

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