I purchased 2 (two) Acer 100's (one brand new and one refurbished). My brand new one lasted 13 months and all I have is a blank screen. I have tried doing a reset and nothing. Totally disgusted that something could cost $250 and only last 13 months. I did not purchased warranty as something like this should last a heck of a lot longer than 13 months. The refurbished one lasted 10 months. I did purchase a warrantly on that one and was told it cannot be repaired as these are no longer being made (GOOD THING), so parts cannot be replaced. I will never, ever purchase an Acer product again. If there is a problem with these tablets, then there should be a recall. I will purchase Apple products in the future! They make sure their products last a whole lot longer. Totally disgusted. I can't believe this company gets away with this!