Acer V5 571 PG laptop freezes/screen distorts

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pkan1989
pkan1989 Member Posts: 1 New User

Hi 

 

I purchased the V5 571 PG via amazon a few months back. noticed early on that while working on the laptop (casual browsing, watching movies etc) the screen would suddenly become distorted and make the laptop unusable. when i press on the power button and restart however, everything is back to normal. tried searching online on the issue, havent been able to get a hit on anything. 

 

A pic of the problem: http://i39.tinypic.com/e18f2w.jpg

 

any help would be appreciated! thanks!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    I would recommend you contact Acer support for your region to inquire about setting your unit up for service. You can try completely reloading the operating system to see if it will resolve your issue, but from the image you included, it seems more likely to be a hardware problem.

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