My keyboard and touchpad and mouse don't work anymore

zonmaan
zonmaan Member Posts: 1 New User

My keyboard from the notebook and touchpad don't react anymore.

Also a separate mouse (by USB-port) doesn't react

 

When I start this laptop with the on/off button, the login-field appears and then I can't do anything anymore.

What can I do to solve this problem?

 

Regards Irene

 

[edited for privacy]

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