Okay, I fell in love with and purchased the Aspire R7. Now, let me give you some background. I am 47, am a Senior Network Administrator/Engineer and have never purchased my own laptop. The Aspire R7 was and is the perfect laptop for a tech junkie like me.
My loyalty with Acer goes back 20 years or so, I still have a DX2/66 Tower running NT 4.0 server as a file server. That tower is the best PC on the planet, still. I have been purchasing acer monitors since their returnin 05-06, I have put thousands of Acer monitors on my users desktops. I just did a dual install of Acer 27" touch screens at a dental office with just built out, a long with about 25 22" acer lcd's.
Acer has never let me down until now and I am at a loss. My hard drive is failing in my Aspire R7, checkdisk is repairing errors everyday. I have tried twice with Acer's tech support only to be told, "sure we'll get you a new one out, but we have to hold a few hundred dollars of your money hostage because we don't trust you".
My heart is broken, my loyalty meant nothing to them. about 8 of my fellow classmates have bought the Aspire R& because they saw mine and I raved over it. I look like a complete fool.
Thank you Acer, I know how important loyal business customers are to you now.
