aspire 5517 no lcd and touch pad

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jong1821
jong1821 Member Posts: 3 New User

i have done a default restore in the bios and windows with no change. i can use an external monitor and mouse with no issues. devices are working properly in device manager. any help would be greatly appreciated.

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  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Hi jong1821

     

    I can only presume that a connector or cable to the motherboard has worked loose. If you're confident to take the laptop apart, check to see if it has.

     

    If you'd rather have a professional look at it, take it to your local PC store for a fix!

  • jong1821
    jong1821 Member Posts: 3 New User
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    already tore it down completely. cleaned and put back together. connectors are all good. windows recognises both but they dont work.

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    That's bizarre!

    Unless by a million to one chance, both parts failed at the same time!
  • jong1821
    jong1821 Member Posts: 3 New User
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    going to test the pad w/ a different one tonight. will post result.

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