acer aspire one wont load after logo

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dorik
dorik Member Posts: 2 New User
I have acer aspire one only 6 months old and it starts up to the acer logo then it goes to a blue screen then a message that says pc needs to be repaired. A device isnt connected. Need recovery tools. But it didnt come with a cd. How do i fix it?

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  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    It is helpful to let the community know the following:

    What computer model do you have?
    What operating system is on the computer?

    What is the specific message on the blue screen?

     

    Have you attempted to boot into Safe Mode?

     

    What have you done to isolate the issue?

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