I forgot my password.cannot log in to administrator account, using standard account.

Lesley
Lesley Member Posts: 1 New User

I am locked out of my user account. I would like to reset my laptop to factory settings how can I do this.  I am using an Acer Aspire 4520 with Windows Vista 32.

 

Thanks in advance for any help you can giveme.

 

Lesley.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    - Plug in the AC adapter and battery.
    - Turn the system on
    - Immediately, press ALT on the keyboard and start tapping F10.
    Continue holding ALT and tapping F10 as the unit boots up.
    A screen stating "Starting Acer Erecovery" should appear.
    (Release ALT and stop tapping F10 at this point)
    There will be 3 options:
    1. Restore system to factory default
    2. Restore system from user backup
    3. Exit

     

    Regards,

    Freeza

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