WARNING! READ BEFORE BUYING ULTRABOOK M-SERIES

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jstansmith
jstansmith Member Posts: 2 New User


5th GRADE SCIENCE FAIR ENGINEERING.  Worst design ever.  No support.  Literally.  None.  The User Guide is (their words) a "Generic User Guide", there are no other support docs and the poor failed Bollywood Actor "Steve in Des Moines" was at least nice and didn't keep me in suspense waiting for the awful cruel truth; that this is a ***** system from a ***** company.  Worst support site in Technology.  HANDS DOWN.

 

 

[edited to comply with guidelines]


 

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  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    I reviewed the chat log from our system regarding your contact.

     

    The M5-581T that you have is preconfigured with the maximum amount of RAM that it supports, 6 GB.

    We do not support changing the HDD.

     

    There is no access panel on the bottom of the unit, for these reasons.

  • Alan-London
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    jstansmith:

     

    I must say "Steve in Des Moines" is incorrect.
    I have the M5-581TG. I don't have the originally supplied docs to hand so looked on the internet.
    I found specific M5 user guides for Win7 and Win8. I also found the official service guide.
    I would guess I found everything in no longer than 15 minutes!

     

    Note also that this site has nothing to do with Acer support! It is purely for user P2P.

     

This discussion has been closed.