ACER Aspire E1-571 does not start

jayptkd
jayptkd Member Posts: 2 New User

Hi All,

 

I have an ACER Aspire E1-571 and recently it doesn't start up. All that happens is the blue power light flashes 5 times? Any idea as to what could be the cause and solution for this?

 

Thanks J

 

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Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi jayptkd!

     

    Try the following:

     

    1. Remove the battery and external power
    2. Hold down the power switch for 40 seconds
    3. Plug in the external power cord
    4. Power up the laptop
    5. Reinsert the battery

    If still no change - then you have an issue with the motherboard - possibly the on board graphics. If still under warranty contact Acer support for your region, else take it to your local PC store.

  • jayptkd
    jayptkd Member Posts: 2 New User
    Thanks for your reply, unfortunately this hasn't worked. There wasn't any lights when I did step 4 and the same issue occurred when battery replaced :-(
    Cheers
    J
  • finlux
    finlux ACE Posts: 1,834 Pathfinder
    Ok, jayptkd - I think a visit to your PC store may be in order!

    Good luck, and let us know how you get on!
  • EvaMilroy
    EvaMilroy Member Posts: 1 New User

    Hi, had the same problem with this model. Followed your advice and it worked!

     

    Thanks,

     

    Eva

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Eva!

     

    That's great news, glad it worked for you Smiley Happy

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