Acer 5755G HDD stops unexpectedly but screen is on

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Chetan
Chetan Member Posts: 1 New User

hii.. recently i had a problem with my Western Digital HDD and i got it replaced under warranty. Now i have seagates HDD and i have installed windows 8.1 OS in it. Some times while working or while copying some files my HDD stops unexpectedly as led light of HDD stops to blink but mainboard is still on means power light is still on but nothing happens when i press any key or move cursor. This problem occured 2 times and was also happening in my previous Western Digital HDD. After this problem occur i press power button to turn off and again to turn on the HDD starts working. Please help me i dont know what is happening and i dont think their is any problem in mainboard because it was also replaced due to some fault in previous month. 

few days earlier i had updated bios from 1.20 to 1.21 and after a day this problem occured. 

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  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    This was replaced at an Acer facility? 

    or did you pursue the replacement through other means?

     

    Please be aware that the Aspire 5755G does not have Windows 8.1 drivers posted on our drivers page, so our ability to support issues under 8.1 is limited.

     

    Why did you update the BIOS?

    What issue were you having that required it?

     

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