BLUETOOTH SUDDENLY NOT WORKING AT ALL!! V7-582PG ACER ASPIRE

KaBoomzxc
KaBoomzxc Member Posts: 3 New User

THIS JUST HAPPENED TO ME. PLEASE HELP!!! . 

i used Search Everywhere using charms, i could not find  "Bluetooth" !!

 

The Bluetooth option has just dissappeared from PC Settings !!!!!!!

Settings - PC Settings - PC and Devices - [BLUETOOTH TAB GONE]

it has dissppeared from the taskbar too!!

 

I have installed the Microsoft Bluetooth Sculpt Comfort Mouse

it has irriratingly lost connection many times, but the connection would reconnect after awhile. but now the bluetooth option is gone and i could not reconnect my bluetooth device!!!

refreshing and restarting my computer would not help!!

 

Windows 8.1, Acer Aspire V7-582pg laptop! 

Laptop is one month old and mouse is 2 weeks old!!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Is the bluetooth hardware listed in Device Manager?

     

    If not, please contact your local Acer service center for assistance.

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    KaBoom (neat name, by the way), your new computer is probably downloading and installing a bunch of updates. In addition, you might be installing a lot of new software. Have you installed or changed anything since your Bluetooth worked? Have you installed any new hardware?

     

    Try to roll back to a System Restore Point.

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