Why does my Acer purchased in Taiwan in few minutes after turn on gets very hot and just shuts off?

casjor
casjor Member Posts: 1 New User

( Aspire 5739 Series )Lop top .

Minutes after turned on, it gets very hot and just shuts off .

Took it back to Taiwan, for service there .... Acer rep there said that they did not find anything wrong with it.

I am back in the USA and the only way that I can keep it from shutting of is by using a cooling fan for as long as I work with it.

I would appreciate your help to get this Acer to work as it should. Does anybody has any idea that would help to fix the problem?

These are the ID's for it.

SNID : ****

LXPGMO20139500A6FB2513  

Thank you.

 

Ms. Casillas

 

[edited for privacy]

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Update the bios to the latest bios update. If you know how to get to the fan, i suggest you clean the CPU fan as well.

     

    Regards,

    Freeza

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