I wasn't able to use the local eRecovery so I ordered the discs from the Acer Store. I received
1 x System Disc
2 x Recovery Discs
4 x Language Discs
The instructions said to boot with the system disc in the tray, which I did and followed the prompts. It then asked for the 3 recovery discs in sequence...no problems yet. It then asked for the Language Set Disc. I was sent 4 Language discs, each of which say "1 of 1" and there is no indication on any of the language discs as to which is the right one (or ones) to use. I selected one at random and "Restoring system" continued to 100% and "Updating system" stalled at 99% for a couple of hours. I tried each of the other 3 language discs and each spun and sounded like it was going to load, but each stopped.
So here I sit...stuck with 1% left.
Please help.