black screen

Departer685
Departer685 Member Posts: 1 New User

Hello, I have been using an Acer Aspire 5552-5619 for just about a year and a half. Today was the first time I have used it unplugged from a charger and the battery depleted 100%. I plugged the charger in, it has been in for a few hours, the lights are on that indicate that it was being charged and the computer is running (the power turns on when I press it and I can hear everything running). The problem I have is that there is nothing but a black screen displaying.

 

I have looked into the problem and found a bunch of BIOS stuff that is very complicated to me. Others say that it may be a monitor problem. The only monitor connection I have is HDMI and it is unable to pick up a signal. So please help.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Try standard external display which is VGA. If you cannot get display on external monitor using VGA connection, then you need to replace the mainboard.

     

    Regards,

    Freeza

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