Pop up on monitor

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yellowdaisy121
yellowdaisy121 Member Posts: 5 New User

hello, i keep getting a double box pop up on monitor, top shows various icons with (sun) exit auto & (enter) menu,

bottom box shows contrast, & bottom box says briteness. how do i stop this. thank you, yellowdaisy121

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  • Charitha
    Charitha Member Posts: 131 Enthusiast WiFi Icon
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    Hi Friend,

     

    Happy to hear that. Lets try to solve the matter.

     

    All the best.. 

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  • Charitha
    Charitha Member Posts: 131 Enthusiast WiFi Icon
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    Would your mind may I know your monitor Model?

  • yellowdaisy121
    yellowdaisy121 Member Posts: 5 New User
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    Hello, monitor is Acer.

  • yellowdaisy121
    yellowdaisy121 Member Posts: 5 New User
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    there are many numbers on back, UPC #, bar code #, there are four push buttons on monitor, auto,<, > , menu, & power . hope this helps as the pop ups keep happening. Thank you so much, yellowdaisy121

  • Charitha
    Charitha Member Posts: 131 Enthusiast WiFi Icon
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    Hi friend,

     

    Thanks for the info. There are some functioning switches comes with the monitor front panel. May be some buttons keep pressing by external force or something. Please power off the monitor and press these front panel function button several times and again power on it and check. Is some liquid spilled on it? 

     

    Thanks

  • yellowdaisy121
    yellowdaisy121 Member Posts: 5 New User
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    Hi Charitha,

      tried pressing buttons as you suggested, think it worked!! have not had pop up yet. Thank you so much, have a wonderful day..........

    yellowdaisy121, josephine

  • yellowdaisy121
    yellowdaisy121 Member Posts: 5 New User
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    spoke too soon, pop up appeared again. nothing was spilled, I will keep trying for awhile pressing buttons 

    Thank you, JosephineSmiley Frustrated

  • Charitha
    Charitha Member Posts: 131 Enthusiast WiFi Icon
    Answer ✓
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    Hi Friend,

     

    Happy to hear that. Lets try to solve the matter.

     

    All the best.. 

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