Acer aspire v5 touchscreen stop working

Options
moalla
moalla Member Posts: 3 New User

Hey everyone,

 

I own an Aspire v5 running Windows 8 64Bit. My touchscreen suddenly stopped working.

 

model : V5-552P-8646

 

i tried several times to reinstall the drivers from the Acer recovory management, i also tried a full factory system restore, but that doesnt work.

 

in the device manager, there is an Unknown device... i dont know why...

 

acer.jpg

 

any one have an idea ?

 

thanks

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon
    Options

    Have you performed Windows 8 refresh or reset?

     

    If yes, you may contact the manufacturer for further help in this regard.

  • moalla
    moalla Member Posts: 3 New User
    Options

    yes, i make a windows factory restore using the acer recovery management, but the touchscreen still not working Smiley Sad

     

    what is the driver that i have to reinstall ? 

     

    ELANTECHHID Monitor Driver
    AMDVGA pilote
    ELANTECHTouchpad pilote

    ....

     

  • moalla
    moalla Member Posts: 3 New User
    Options

    nedd help please... actually the fan of my computer makes a lot of noise... this is not normal...

This discussion has been closed.