Help - can't install Windows Updates

Greenbee
Greenbee Member Posts: 1 New User

Hi, hope someone can help me work out why my daughters laptop will not install windows updates.  We have been trying to install them for weeks but they constantly fail. The laptop is an Aspire 5733 running Windows 7 (64) and using Mcafee virus protection which is up to date.   Windows Defender is also turned on.  Incidentally the security updates do install correctly - just everything else that doesn't.  As you have probably guessed, I am not particularly technical and have been using Mac's for a while so totally out of practise with PC's.  Thanks to anyone in advance for advice. Smiley Happy

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