Hi,
Sorry if this has been asked before, but I can’t find any posts with a solution to this.
I have been given an Acer 5733 by a friend to try and repair for her.
The issue appears to be that the LED backlight of the LCD screen has failed, when using an external monitor you can use the laptop without a problem, when you look carefully you can see that images are still displayed on the screen, but no backlight, so the issue seems to be isolated to the screens backlight only.
I have upgraded the BIOS to the latest version and have even gone as far as to replace the entire screen unit, including backlight with a new one but the issue still remains?
As the laptop is a month of so out of warranty Acer would properly require money that my friend does not have to assist
I local shop has suggested to her that the graphics card has failed and she needs a new laptop, but I can’t see that is the case as the external monitor works fine (I could be wrong of course).
Has anyone managed to fix this issue before, or could point me in the right direction?
Many Thanks,
Tim