No Bluetooth on Windows 8.1 after upgrade.

eric_259

Hello, unsure if this is the right place to get support for drivers but its worth a shot just to post and hopefully get a answer. I had Windows 8 on my Aspire 5560G. Bluetooth worked flawlessly. I upgraded to Windows 8.1 and my bluetooth no longer works. I tried getting the latest Atheros Bluetooth Driver for Windows 8 (8.0.0000.0206) which I already had but it is not compatible with Windows 8.1 (Unless I am doing something wrong) Bluetooth doesn't show up in Control Panel nor Device Manager. Wondering if there is a updated driver or Acer doesn't support 8.1 on my laptop. Thank you in advance for your help!

 

Unsure if it matters but I just updated the post to provide in my services both Bluetooth Support Service and the Atheros BT Stack Service Agent are running.

Vince53

Eric, I'm sorry that this happened to you. Microsoft labelled Windows 8.1 as an upgrade for tax purposes, but it is not an upgrade. Windows 8.1, by itself, is a complete operating system that is similar to Windows 8. When you installed it, you lost your Acer drivers and voided your warranty. However, it isn't hopeless.

 

Go to Computer (formerly "My Computer") and see if your original recovery partition is still there. If it is there, you might be able to restore Windows 8.

 

But hold on. The manufacturer might come out with drivers later on. Does your laptop have WiFi? Is 8.1 working all right everywhere else? Acer might come out with drivers later on as well. If you can still use WiFi without problems, you might be better off considering it a fair trade--you gave up your Bluetooth for a newer operating system.