Acer 43 810 is not shutting down

Apricot
Apricot Member Posts: 2 New User

About 11:00 pm last night I shut down my acer w3 810.  It's now 8:30 am and it is still in the shutting down mode with "dots and Shutting down" displayed on the screen.

 

I would appreciate any help to resolve this.

 

Thanks

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    If it's taking this long you are likely not in a cached write condition on the drive. Press and hold the power button until the system turns off, then press, without holding, the button again to turn it back on. You should be able to shut down now cleanly.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I had that issue until I turned Fast Boot off. See here.

This discussion has been closed.