why when i try to install acer crystal eye on my aspire 7741z i get eror

redman47
redman47 Member Posts: 1 New User

when i try to install the acer crystal eye software on my aspire 7741z notebook i get a message the web cam can't be found but my device manager says there is a usb video device but my web cam works when i tested it at testmywebcam.com i had to put a new hard drive in and i installed a fresh wndows 7 64 bit can some one please help me i need to install the right drivers for my web cm

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please note that there are four listings for Camera Applications on the Driver site:

    An Acer CrystalEye, Chicony, liteon and Suyin

     

    The Hardware ID of the device should indicate which driver you need.  Please feel free to post that ID here and we'd be happy to assist.

     

    OR, you can get all of the driver packages and one of them will install for you.

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