update acer ID email in user profile

MoWeb
MoWeb Member Posts: 2 New User

Hi, I'm a new member. I changed email address and want to update my email on the acer ID, but the email field in the "update profile" window does not allow editing. How do I proceed?

Answers

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    If you go to your profile page for the forum, on the upper right on a line under your name, there is "My Settings". Click that.


    Once there, choose Personal Profile, then Email.  Enter a new email, and enter it again on the line that says "confirm new email". Then click the green bar underneath that says "Change my email address".

  • MoWeb
    MoWeb Member Posts: 2 New User

    Thank you for your response. However, this would only change my address for the forum. What I'm trying to change is my general Acer ID initially created when I registered my computer at https://account.acer.com. When trying to edit my profile there, the email address field is not available for editing. 

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The Acer ID email address is not changable.

     

    At best, we could get the account deleted for you so that you could recreate with a new email address.

  • dougcsv1
    dougcsv1 Member Posts: 1 New User

    I know this is an old thread - but I have to change my email and this is a PITA - do I have to get the account deleted and recreate one and re register my products ??

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Can you please send me a private message with your old email address, new email address, and product serial number so I can try to assist so you don't have to create a new account?

This discussion has been closed.