Newly reinstalled WinXP to my ACER Laptop does NOT update

IdiAminDada
IdiAminDada Member Posts: 9 New User

I tried Windows Update, it does not work

I tried installing Avast free and then AVG free antivirus

It produces error messages

 

Avast wants Net Framwork. Saltar Smart Setup failed. Microsoft Net framework 3.5 ?
AVG error: MachineldCreatorApplication

Answers

  • paul1149
    paul1149 Member Posts: 11 New User

    You may need to install the service packs manually in order to use the update site. Also, let it work a long time for the first update.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You do not state what computer model you have.  That would help answer questions about the operating system.

     

    Reloading your Acer Computer


    Installing a different Operating System

     

    Please also be aware that support for Windows XP from Microsoft will cease as of April 2014.

    This will include no further Windows or security updates.

  • IdiAminDada
    IdiAminDada Member Posts: 9 New User

    This is an ACER [Aspire 3003LCi]

    [image removed to protect serial number]

     

    and it crashes after 10 minutes

    https://www.dropbox.com/s/qcm683svqa0eazx/ACER%20error.jpg

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You are getting the following error:

    KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A

     

    According to a Microsoft answer here, this may be due to a hard drive error.

    I would recommend that you perform a CHKDSK and repair any errors.

     

    If you are unable to repair the errors or continue to have issues, please contact your local Acer technical support for assistance.

  • IdiAminDada
    IdiAminDada Member Posts: 9 New User

    The link you refer to is too long to read.
    Nobody could solve that problem there.
    I tried a few things, no solution.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm sorry that it's too much information for you to attempt to resolve your issue.

    Perhaps if you went to the last post and looked at the summary from the Microsoft employee, it would help.

     

    How did you "reinstall" Windows XP on the system? 

    From Acer recovery media?

     

    Have you attempted to scan for hard drive errors, as I suggest above?

     

  • IdiAminDada
    IdiAminDada Member Posts: 9 New User

    On start Wndows always performs a CHeckDisk

    I also tried to uninstall the Norton antivirus and then install FSecure
    If not uninstalled properly, Norton could cause problems - is that so ?

    The uninstall process needs a separate tool ?

     

    I have used the HD recovery i e on start press Alt and then F10 a few times, then then write 000000

    It is what the Acer support mailed to me. But they are very sparse with mail support

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If Windows is performing a CHKDSK on boot, EVERY time you boot, you most likely have a hard drive problem.

     

    You will need to seek assistance to replace the hard drive.

  • IdiAminDada
    IdiAminDada Member Posts: 9 New User

    Such a repair would cost about half the price of a new laptop

     I have read the end summary of the suggested link
    I cannot do the "run as administrator"; there is no such command

    Therefore, those steps are not possible to follow.

  • I assume you are referring to the following sentence:

     

    "In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'."

     

    It is incorrect. Do the following:

     

    In search window type 'cmd'. Do *not* hit ENTER.

    You should see 'cmd.exe' appear as the first entry in the window.

    Now Right click on 'cmd.exe' and select 'Run as administrator'.

     

This discussion has been closed.