Recovery disk doesn't work!!

Js
Js Member Posts: 2 New User
My hard drive failed, put a new hard rive. Got out my recovery disks and started the install. When I got to disk #3 it stopped loading and said there was corrupt files. So what now?? I was going to order the recovery disk from acer but you don't ship to canada. If you can buy your product in Canada you should ship to canada!

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
    Hi Js

    Have you tried ordering disks from the Acer Canada website? It may be worth contacting Customer support directly to see if they can help.
  • Js
    Js Member Posts: 2 New User
    I do not see anywheres that I can buy it from the Canadian website. It changes me over to the us site. Also having hard time trying to contact anybody, that is why I'm here... I'm getting so frustrated! This surely does not make me want to buy acer ever again.
  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    That's bizarre! Recovery disk options should be on the main support page!

     

    However, this is Acer Canada's phone number for technical support: 1-866-706-2237. Perhaps you can call up & order one. Further contact details here 

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