Acer Aspire One D57

sharynlynn
sharynlynn Member Posts: 2 New User

Hello,

Before I take my netbook in I thought I would check here.

When I turn on my netbook and can hear the fan? start up but the screen remains blank.Cat Sad

Any suggestions about this?

Thanks.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Is there a blinking cursor in the upper left corner?

     

    Do you see that the LCD is lighting?

    Can you see any images/words on the screen, but unlit?

     

    Do you get video output on an external monitor?

  • sharynlynn
    sharynlynn Member Posts: 2 New User

    Thank you for your reply.  Only thing that lights are the two little lights indicating power and netbook is on.

    There are no unlit images or words on the screen.  I guess I will take it into Best Buy as I am not computer knowlegable.

    I just thought if there was a simple solution I could handle it.  As I had read about downloading from Acer and putting on a flash drive but then decided I may make things worse.  Thanks again and have a great day!

This discussion has been closed.