Aspire 5742G Camera

Nix789
Nix789 Member Posts: 2 New User

I can not find the camera in the device manager on my Aspire 5742G.

Installed Acre crystal eye web cam - get an error message "No video capture device was found on you device". 

How do I get the camera working so I can video call etc

many thanks in advance

Answers

  • osandakj
    osandakj Member Posts: 63 Troubleshooter

    Hello, Welcome to the forum!

    Are you sure that u have installed correct webcam driver in your system? I prefer to check the vendor of your webcam with Hardware Vendor Dectection Utility. Then u can grab correct driver from "Drivers and Manuals" section. Don't forget to do a restart after u installed device driver Smiley Wink

     

  • Nix789
    Nix789 Member Posts: 2 New User

    Thank you for you prompt reply

    the suggested solution has not worked, I doenloaded liteon & installed, restarted. so uninstalled to reinstall - message popped up from

    Acer crystal webcam - installshield wizard

    The video webcamera isn't found! Please plug in the camera and try the installation again.

     

    Please help

  • osandakj
    osandakj Member Posts: 63 Troubleshooter

    I had the same issue at past. Restore your system into the factory state by using acer erecovery management utility. It will fix all ur probs Smiley Happy

    there are 2 options,

    1. erese everything from c drive n reinstall oem os

    2. backup user data 2 da diffeent folder n reinstal oem os

     

    find it by pressing f8 key before boot screen appears, then select "repair computer",  after that select ur language n u will see recovery manager at the repair options window 

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