Tablet password

Bagwash
Bagwash Member Posts: 2 New User

Hi can you help. My friend’s son purchased a used, Acer Iconia tab A500

Unfortunately he had the email Address & Password, written on a piece of paper, and lost it.

Is there a way to reset it, without the email & password

It’s got too many pattern attempts, on the screen

 

 

Cheers

 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi....

     

    If you set up a PIN or Password lock on the tablet, there is no way to unlock it without using the correct input. If you cannot remember the correct input, you must perform a Factory Data Reset. The following steps will erase all of your personal information, all stored contacts and any programs you have installed on your tablet:

    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the rotation lock.
      Note: In landscape view, with the volume buttons across the top of the tablet, Volume Down is the lefthand button. In portrait view, with the volume buttons across the right side of the tablet, Volume Down is on the bottom.
      3.With Volume up button held, press and hold the Powerbutton for 3 seconds then release it. Continue holding the Volume up button.
    3. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume upbutton.
    4. Release the Volume up button and stop switching the touch screen lock switchonce the "Erasing Userdata..." message appears in the upper left corner of the screen.
    5. Once complete the tablet reboots and starts with the OOBE screen, at this point the tablet will have been restored to the factory default settings.
  • Bagwash
    Bagwash Member Posts: 2 New User

    Thanks Sharanji.

    I've just tried that. It rebooted but, Still saying the same Smiley Sad

     

    Cheers Bagwash

  • TheEagle
    TheEagle Member Posts: 1 New User

    OK Thanks from the Eagle I will give it a try

     

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