Acer Aspire E1-571 bluetooth and webcam not working

nobykhan
nobykhan Member Posts: 1 New User

Hi, i am using Acer Aspire E1-571-32372G3Mnks.

Its two right USB ports were malfunctioning and pages automatically scrolls down.
I sent it to the acer support and service center for claiming warranty.
Two days before i got it back and now usb ports are working fine but a few things are changed in it.
When i bought it, it didn't had any bluetooth adapter installed in it. But now in the device manager shows a bluetooth adapter installed but it does not work.
I am confused.Does my notebook really have a bluetooth device or not?

On the start up it shows a different logo of acer.It is changed.Before it was simple black and white now it is green.I am not sure but i think its BIOS is changed.

 

Before service, when i press Fn+F3 it enables or disables the wifi adapter but now it comes up with two options 1 for wifi and 2nd for bluetoth.
The lauch manager is also changed.

 

In the start wifi was also not working.I installed all the drivers from the Acer driver CD but it did not worked.
then i tried the driver from the acer website and it worked.

 

3rd and last its webcam is also not working.When i try to install the crystal web cam it says that no webcam device found.

 

i am using windows 7 ultimate 32 bit version.

 

Please help me in this regard. I will be very greatful.

 

Regards

Noby

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Any time you get a system back from service and there are questions regarding what was done, or how the system was returned, please contact technical support in your region to discuss the issue(s).

     

    Acer Service and Support

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