connected to WiFi but internet cannot load

Rose565
Rose565 Member Posts: 3 New User

Hi,

I bought an Aspire One725-0826 last week. The WiFi and internet worked perfectly until yesterday. I'm still able to connect to the WiFi, but when I try to go on Internet it doesn't work (with Safari and Explorer. The pages don't load and stay blank. There isn't even an error message. It does the same at my home and at my school. I know the problem isn't with my internet at home because it works with my cellphone and other computers.

Yesterday there was a WiFi update with my computer, but I was not able to do it because Internet wasn't working... I don't know if it's related but I can't find that update anymore since I can't use Internet.

 

Thank you

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    What updates occured on the system?

     

    Have you attempted to roll back any updates?

     

    or Restore the system to a previous point?

This discussion has been closed.