aspire e1-531 webcam?

Kazza
Kazza Member Posts: 1 New User

hey all, had the notebook for a while but just noticed that the webcam on my aspire e1-531 is not working. no idea why, i thought they started up automatically? even when i search for it, 'acer crystal eye webcam' comes up and opens in a window but fails to show an image, says it's not connected. need skype for business purposes and when i tested skype upon set up there was no image. can't find any updates or missing drivers so i have no idea what's wrong. can anyone suggest how to go about getting this webcam working asap? much appreciated!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If it is not finding the camera, you may have a hardware issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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