Acer A-810 No text on cloud etc

rij21
rij21 Member Posts: 3 New User

Installed Acer Cloud on Pc and tablet. Photos are OK but unable to access text for viewing documents. Chose HTML and unable to go back to other options. HTML screen is blank.

Also tried using SKYDRIVE which was already on my PC but with same result, photos are fine but cannot read any documents and message stating document not supported.

Also installed remote access on the tablet and can access everything on my PC except cannot read any docs.

Full access granted on PC

What app do I nead to install?

Best Answer

  • rij21
    rij21 Member Posts: 3 New User
    Answer ✓

    No replies on community or help from Acer. All i had to do was download Google docs to go onto tablet. can now read my documents. Choice of more free apps available

Answers

  • rij21
    rij21 Member Posts: 3 New User
    Answer ✓

    No replies on community or help from Acer. All i had to do was download Google docs to go onto tablet. can now read my documents. Choice of more free apps available

  • Honeybee
    Honeybee Member Posts: 50 Troubleshooter

     

    Hi, what does the HTML mean on AcerCloud? Which AcerCloud app? As I known, Acer Docs need to install the MS 2003 or later on your PC, and the mobile device should installed the application which can open this files. If the same trouble happened on the two application, it may be caused by your PC or tablet. The Acer support website may help you:http://us.acer.com/ac/en/US/content/support

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