Crystal Eye Web Cam- Nonpicture and controls greyed out

jonesad
jonesad Member Posts: 2 New User

Crystal Eye web cam- Device Manager reports that this device is working properly.

BUT there is no video shown (just a black screen) and the camera and processor controls are greyed out.

 

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Reinstall the camera driver. Go to start, all programs, acer, acer recovery management, restore, reinstall drivers and apps, contents, look for webcam driver, then click on the green arrow on the right hand side to reinstall.

     

    Regards,

    Freeza

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