Acer W700 - refused warranty repair (HDMI doesn't work)

kuzmany
kuzmany Member Posts: 3 New User

Hello community,

 

HDMI  on my W700 stop working after 6 month. Servis refused warranty repair and offered me repair in the price of 450 Eur. 

 

For me, it is unacceptable pay after 6 month. Is there any chance how resolved it? I have used this product normally, it was connected to external monitor and keyboard due my work. 

 

I think, It is a shame for ACER, because I have used this product for what it was intended.

 

Thank you for your opinion.

Answers

  • Saoirse
    Saoirse Member Posts: 2 New User

    WHY are they refusing to repair??

     

    If water, breakage, other evident physical damage - well your likely out of luck unless you bought one of those extended "cover all" warranties.  (Which it doesn't sound like).

     

    If damage due to normal use and product in warranty try writing to their head office and send copy of your purchase receipt and documentation of communications with Acer.  Send to Public Relations and let them look into it.  Might help.

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