Aspire v5 471 randomly shuts down - windows 8

smoorgy
smoorgy Member Posts: 2 New User

System not yet 6 months old and just randomly shuts down. sometimes it works for about 5 mins then just shuts off. sometimes it doesn't even boot fully before it shuts down. 

tried

1. running in safe mode but problem persists in this mode

2. changed what the power button does.

 

seems to be a hardware problem since it does not boot up all the way before it shuts down.

 

Any suggestions?

 

SMoorgy

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Does it run longer the first time after sitting for a while ? If so it is a classic symptom of a bad fan or blocked airway. Without power cooling an I3 CPU will overheat and shut down quickly.

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Padgett is probably right. Let it sit for a while, and when you start it up, put your finger over the exit vent to make sure you have airflow. A CAREFUL shot of compressed air into the exit vent should help. Downlooad the free Core Temp program, and it will tell you what your temperature is.

     

    There is a small chance that your power cord is damaged. Run it on battery and check your battery level. If it's fully charged, your power cord isn't the problem.

  • smoorgy
    smoorgy Member Posts: 2 New User

    THanks for the response guys but the problem is not overheating. after some further testing seems as though it is a defective power botton. sometimes it works for 5 mins. then just after that hours.

    bought from amazon trying to see what waranty is available.

     

    thanks again guys.

     

    steve

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