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Hi, first the background, I'm using an Acer Aspire V5-431 running Windows 8. It's still under warranty but that's no help as I'm out of the country until October.
So much has stopped working the problem is in giving you the sequence. I tried to contact my son using Skype but found that the tile did not respond when I clicked on to it, nor could I find any trace of Skype elsewhere. My son tried to Skype me but, although I could hear the message tone I was unable to open it.
I then went on to find that several other tiles though not all of them, would not respond. These were Acer Explorer, Calendar, Camera, Photos. I was unable to access the Control Panel or Recovery Management using the Apps Charm, and I was unable to turn off the computer other than by the on/off button.
Use of the mouse seems quite restricted, for example I cannot scroll down a page but have to rely on page up/page down.
A lot of my problems seemed to relate to the Elan Pointing Device which I reset to factory default settings but with no noticeable change.
I am still able to connect to the internet.
As I said, it's still under guarantee but I won't be able to speak to the supplier for another month, which is going to seem like a lifetime!
Thanks in advance for any suggestions, I am open to trying anything. BTW I have copied most things of any importance (except my music) so loss of data would not seem like the end of the world to me.