aspire s5 bluetooth problem

loicengel
loicengel Member Posts: 1 New User

hi Smiley Happy

 

i just bought an acer aspire s5 yesterday, i want to use the bluetooth mouse that comes with it (i already used it once) but i cant turn on bluetooth. as you can see on the picture the bluetooth switch is grey and i cant press it. i tried to use acer recovery management to install the bluetooth driver but it said "the existing productversion is higher than your our productversion. instalation quit"  

what can i do?

 

-loic

 

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Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Does the Bluetooth device show in Device manager?

    Does it have an ! or X on it?

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