Acer S200HL installed base arm backwards

edagarperez
edagarperez Member Posts: 3 New User

I have an Acer S200HL which i  installed base arm backwards.  It is in so tight, i cannot get it out to put it in correct.  Is there a trick to doing this?  Right now I can site the monitor on it but does not lock and has the smaller side of the base on the front so not the most stable way to work with it but it does.

 

Any tips?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • edagarperez
    edagarperez Member Posts: 3 New User

    Thanks for the reply, however, that is the first thing I did.  They said they could not help me and that I would return to the store I bought (which was online) or try the forum.

     

     

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you are unable to remove it, I'm not sure how I would be able to do so from here.

     

    The options remaining are those listed above.

  • edagarperez
    edagarperez Member Posts: 3 New User

    Well to make things worse, I have moved and now lost the base.  Does Acer sell replacments or other options like a vesa mount or something?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Contact the Acer Store or Technical Support to see if they have parts available for the monitor.

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