black screen acer 5542

2»

Answers

  • dkeyburn
    dkeyburn Member Posts: 5 New User

    Jack let me try to explain again.....I have a tablet....no keyboard, no shift key, black screen. I cant see anything to even get into the recovery mode. Do you know of a way I can open the back to get inside the tablet?

    Diane

  • JackE
    JackE ACE Posts: 44,870 Trailblazer

    Sorry Diane. The subject matter was the Acer 5542 laptop so I assumed that's what everybody was focussed on. Tablets are usually held together with plastic snaps, no screws, that must be pried open at the seams, sometimes the snaps break unfortunately. At any rate, it would be helpful to know the model number of your tablet. Also you may have better luck posting on the Acer tablet discussion forum instead of the laptop & notebook forum.

     

    http://community.acer.com/t5/Tablets/ct-p/tablets

     

    Jack E/NJ

    Jack E/NJ

  • spyglass
    spyglass Member Posts: 1 New User

    SOLVED IT EASY!  Just bought my ACER and had the same black screen problem.  Finally figured it out!

    This is it:  when I turned my acer off for the day ....... or thought I did........ it turned out that it was only going into SLEEP MODE........ so that during the night the battery would drain and I could not get it to fully turn back on in the morning.  I would only get the first ACER page and then it would go dark.  (Kind of like your cell phone when it won't work when the battery is drain and takes a while to charge back up before you can use it.

     

    He's how to solve the problem.  It worked for me!  GO INTO YOUR SETTINGS.  THEN SYTEMS, THEN SECURITY AND THEN POWER OPTIIONS.  The computer comes from the factory with all three optiions set to SLEEP MODE in both battery and hard wired sutuations.  KEEP THE "SLEEP" one in SLEEP MODE.  CHANGE THE "CLOSE the COMPUTER" TO "DO NOTHING" AND CHANGE THE TURN OFF COMPUTER TO "TURN OFF!!!!"   

     

    I did this and it now works just fine.  Simple fix!  Good luck!

     

     

  • Csmith
    Csmith Member Posts: 1 New User
    Mine starts up just fine but can't see home screen just black. I can access internet through windows task manager but how do I get my home screen and icons back?
This discussion has been closed.