Acer 4745g Webcam Problem

superald
superald Member Posts: 2 New User

The other drivers are working fine except for the webcam and the bluetooth just recently. Whenever I try to install the webcam driver, the installer would stop and create a dialogue box saying that the camera cannot be found and I should connect it.

My 4745g is now using Win8. I understand that the problem with the bluetooth is my notebook having Win8 os, but about the webcam, Is it hardware issues or just compatibility issues with Win8 also?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Windows 8 Upgrade Offer page:
    http://us.acer.com/ac/en/US/content/windows-upgrade-offer

    The unit is not listed on the upgrade offer page.
    There are no drivers listed for Windows 8 on this system.

    We are unable to support Windows 8 on this unit.

  • superald
    superald Member Posts: 2 New User

    Are there no plans to support all acer notebooks with Win8? Man Frustrated

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It would be impossible to support "all" Acer notebooks with Windows 8.

     

    We support the operating systems we ship.  Generally, when a system is manufactured near the release date of a newer operating system, we will provide drivers and applications for that system.  Other, older systems generally do NOT get updated drivers.

     

    Windows 8 has very specific requirements regarding drivers, which we are not going to meet with older systems.

     

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