Hey all! I decided to reinstall Windows yesterday to clean up my computer. I used Erecovery to reinstall back to factory default. Everything seemed to go well until Window had finished installing and was restarting at which point the computer gave me the dreaded BSoD and shutdown. I tried restarting Windows normally numerous times with the same result. Restarting in Safe Mode also gave the same BSoD and shutdown. I eventually got Windows restarted by using the Restart Windows with Networking option, at which point I decided to make a backup disk of the clean install. This is when I realised that the DVD/CD-ROM was no longer working! I have tried numerous disks with no luck. The drive is visible in My computer and Device Manager says it is working fine, but when I put in a disk, the light flashes for a few seconds and it sounds as though it is starting to read the disk, but then stops, and when I click on the drive in My Computer the tray ejects and I am asked to insert a disk. I have had no problems whatsoever until this point, and the DVD/CD-ROM was working fine until after reinstalling Windows! I do not know if the BSoD was caused by the DVD/CD-ROM or if the DVD/CD-ROM not working is a product of the BSoD. I do not understand why the reinstall should cause these problems as the whole point of this is to reinstall to factory default state, thus eliminating any previous problems (of which I seemed to have none!!). I tried reinstalling a 2nd time, and got the same BSoD problems.
I have tried updating the DVD/CD-ROM driver and uninstalling the device and rebooting, but it didn't help. I have tried searching for the driver on the internet, incase the existing driver is corrupt in someway, but cannot find anything! Also, the Acer Live Updater didn't find any new updates! DVD/CD-ROM is listed as HL-DT-ST DVDRAM GT32N.
All of this is due to usng Erecovery and since my computer is no longer under warranty, I have no idea what to do!
Any help or advice with these problems would be very grateful! Apologies for the long post 