BIOS Password

clitwin13
clitwin13 Member Posts: 1 New User

Greetings All.... I have been attempting to contact Acer regarding the problem listed below. They continually route me to a third party support group that can't help me. I was wondering if anyone out there can assist.. Please read:

 

My computer illiterate friend purchased an Acer Aspire 5532 (Windows Home Premium) on 5/29/2010 at a local Best Buy. She has let her nieces and nephews use it for games etc. and they recently corrupted the hard drive. They also tried to fix it by entering the BIOS and inadvertently activated a BIOS Password. They don't have a clue what was entered. I obviously need to get into the BIOS in order to even determine if the corrupted hard drive is salvageable. I possess the proof of purchase receipt and am willing to pay Acer a nominal fee for the BIOS Override Password but can't get directed to any department to assist me. Any suggestions? Thank you in advance for any help.

 

Carl

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