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Erratic Magnifying

My chromebook magnifies in and out when I scroll up and down. I reset to default 75% but it will not stay there, and rights itself for a while and does the same again.Never on a regular basses. VERY ANNOYING

FAQ & Answers

  • Acer-TommyAcer-Tommy Posts: 6,317VIP Seasoned Specialist

    Which Chromebook model do you have?

    Are you using the touchpad or an external mouse to scroll?

     

    Where are you resetting the default to 75%?

     

    You state that it is irregular in its occurance. 

    Is it when on a certain page?  app?  time of day?  after an update?

     

  • jad-gman113jad-gman113 Posts: 8Member

    Hi,

       I have a C710-2490

       It does not seem any particular time but I am assually reading an article.

       A dropdown comes down to the left of the bookmark sign on the address line, it gives % magnification and also a 75% default but it doesn't make any difference when I click the default then all of a sudden it will right itself. Thanks for answering.   Brian

  • Acer-TommyAcer-Tommy Posts: 6,317VIP Seasoned Specialist
  • jad-gman113jad-gman113 Posts: 8Member

    I reset the magnification but it still is erratic with no warning

  • jad-gman113jad-gman113 Posts: 8Member

    It is getting worse and more often, I have done a powerwash but it did not change anything . I have found out that if I use the side bar to scroll that the magnification does not change. Touch Pad problem???

  • Acer-TommyAcer-Tommy Posts: 6,317VIP Seasoned Specialist

    It sounds like the touchpad is causing the magnification issue when you are scrolling up and down.

  • jad-gman113jad-gman113 Posts: 8Member

    Thank you, is there anything I can do?

  • Acer-TommyAcer-Tommy Posts: 6,317VIP Seasoned Specialist

    If you do not want to have the magnifier enabled, you can follow the process here to turn it off:

     

    Turn on accessibility features

    https://support.google.com/chromebook/answer/177893?hl=en

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