WEB CAM NOT WORKING?

Tanya
Tanya Member Posts: 1 New User

 I can not see the the person Iam speaking WITH on OOvOO- but I can hear them- they can see me AND HERE ME. HELP

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Are you able to use the camera to take still pictures using the Acer Crystal Eye application? If it does, you may try some suggestions from Oovoo's support site http://support.oovoo.com/link/portal/3908/4244/Article/17/My-camera-does-not-work. If that does not resolve your issue, you may try contacting oovoo support or try using a different video conferencing application, to see if you experience better results.

     

    Regards,

     

    Acer-Blayn

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